Hotel Becket, located at South Lake Tahoe, is in search of full-time Front Desk and Night Audit Team Members! Must have a flexible schedule.

About us:

This is where adventurers come for thrills, families bond at the fire, and lovers come to escape. Our boutique hotel is located in Heavenly Village near all the good stuff of South Lake Tahoe. Come join our property, which is a delightfully uncommon project with extraordinary people!

About You

Our ideal candidate is warm "people-person" who is welcoming and friendly, dedicated, and detail-oriented. Our front desk is the hub of service for our guests, and we'd love to find someone who is passionate about providing great service and hosting our guests in South Lake Tahoe. Come join an uncommon project with extraordinary people!

Essential Job Functions

· Answering telephones in a prompt and professional manner and providing assistance to callers

· Taking reservations in person and over the phone

· Reading and responding to hotel email

· Checking guests in and out

· Completing group pre-registrations and key packets

· Posting charges and processing payments

· Communicating with Housekeeping and Maintenance

· Handling mail and coordinating deliveries of messages and packages

· Anticipating guests' needs, acting promptly to acknowledge all guests, however busy and whatever time of day.

· Communicate service and amenities of the hotel to guests and provide Concierge service as needed. Maintain a fluent knowledge of local restaurants, special events, city attractions, and outdoor activities.

Position Requirements

· A minimum of one years' experience in a customer/guest service and/or public contact related job desired.

· Prior hotel front desk experience desired

· Must have High school diploma or equivalent.

· Must be computer literate, ideally with a knowledge of Word

· Must have great communication skills

Desired Skills/Aptitudes

· Excellent interpersonal skills and the ability to work well with co-workers and the public.

· Possess a courteous, friendly and professional manner.

· Independent thinker and a 'quick study'.

· Good team player.

· Ability to solve practical problems and deal with a variety of situations.

· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.

· Ability to work well under pressure and handle multiple tasks at once.

· Must be punctual with regular and reliable attendance.

Essential Physical Abilities

· Endure various physical movements throughout the work areas, such as reaching, bending and stooping.

· Remain in stationary position for a maximum eight hours (excluding meal and rest breaks)

· Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.

· Periodically required to work at a very fast pace, under pressure

FULL TIME BENEFITS INCLUDE:

· Health Insurance Elections

· Vision Insurance Elections

· Dental Insurance Elections

· Paid Time Off Structure

· 401k

Hotel Becket is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/S

Job Types: Full-time, Part-time, Seasonal

Pay: $16.00 - $19.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Work Location: In person